Help centre
Frequently asked questions
Everything you need to know about acing your next interview with InterviewWise.
Product & how it works
What is InterviewWise?›
InterviewWise is a real-time AI interview assistant. It watches your screen during a live interview, instantly understands each question, and streams a clear, structured answer directly to your browser dashboard so you always know exactly what to say.
How does InterviewWise work?›
Install the Chrome extension and open your InterviewWise dashboard. When a question appears on screen (or is spoken aloud), press the capture hotkey. The extension takes a screenshot and sends it to our server, where Claude's vision AI reads the question and streams a tailored answer back to your dashboard in seconds.
Why real-time help instead of just preparing beforehand?›
No amount of preparation covers every question an interviewer will throw at you. Real-time assistance is like having an expert co-pilot in your ear. It bridges the gap between what you've studied and what actually comes up in the room. You still drive; we just make sure you're never caught off-guard.
Who is InterviewWise for?›
Anyone going through a high-stakes interview. That includes software engineers facing coding and system-design rounds, job-seekers preparing for behavioural interviews, and professionals in any field who want an extra edge in virtual meetings. If you interview over a screen, InterviewWise can help.
What kinds of interviews does it support?›
Any interview that happens on a screen. That includes job interviews across all industries and roles, academic admissions calls, sales conversations, client pitches, and any other high-stakes discussion where having a well-structured answer matters. Whether the question is on a shared problem set, a slide deck, or just spoken aloud, InterviewWise adapts.
Which AI model powers the answers?›
Answers are generated by Claude (Anthropic), one of the most capable AI models available. Claude can see your screen via screenshot capture, read the full content on it, and listen to spoken questions via Whisper audio transcription, giving it everything it needs to understand exactly what is being asked.
How accurate are the answers?›
Claude is highly accurate on standard interview topics: algorithms, data structures, system design, and common behavioural frameworks. Like any AI, it can occasionally make mistakes on very niche or ambiguous questions, so always apply your own judgement before speaking. We recommend using the answers as a strong starting point, not a script to read verbatim.
Undetectability
How discreet is InterviewWise during an interview?›
InterviewWise runs in your browser and displays answers on a separate dashboard tab (or your phone). It does not inject anything into your video feed, your audio, or your shared screen. As long as you keep the dashboard tab off your shared screen, the interviewer will not see it.
How is InterviewWise different from other AI interview tools?›
Most AI interview assistants make you choose between features and discretion. InterviewWise doesn't - undetectability is built in for every user, not bolted on as a $150 add-on (yes some competitors actually charge that). Answers stream to your phone or a second device, so nothing ever renders on the screen you're sharing.
Do I have to pay extra to stay undetectable?›
No - and watch out for tools that make you. A common trick is to advertise a reasonable-sounding headline price, then reveal that the one feature you actually came for - staying invisible on a screen share - only unlocks on a separate tier costing 5-10x more, sometimes upwards of $150/month. With InterviewWise, there's no bait and switch: undetectable capture is the default experience for every plan, included in the standard £15/month unlimited price from day one.
Using InterviewWise
What do I need to install?›
Just the InterviewWise Chrome extension. Once installed, it runs in the background on your existing browser. No separate app, no virtual machine. Pair it with your dashboard at interview-wise.co/app and you're ready to go.
Which platforms and apps does it work with?›
InterviewWise works with any browser-based content: Zoom, Google Meet, Microsoft Teams, HackerRank, CoderPad, LeetCode, and most other coding or video-interview platforms. If it appears in Chrome, the extension can capture it.
Can I use it alongside my phone?›
Yes. During onboarding, scan the QR code shown on screen with your phone. This opens your InterviewWise dashboard on mobile, so you can read AI answers on your phone while keeping your computer screen interview-clean. Many users find this the most natural setup.
Does it work with spoken / audio questions?›
Yes. In addition to screenshot capture, InterviewWise includes an audio capture mode powered by OpenAI Whisper. Press the audio hotkey and speak (or replay the interviewer's question); it will transcribe the speech and generate an answer just as it does for screen captures.
What is a "session" and how long does it last?›
A session is a timed block of active interview assistance. Paid sessions last 1.5 hours, enough for even the longest interview loop. Trial sessions last 10 minutes so you can see the product in action before you commit. Sessions are deducted from your balance when you start them, and they expire at the end of their window whether or not you use all the time.
How do I start a session?›
From your dashboard, click Start session. The timer begins immediately. Make sure you start your session shortly before your interview (not hours beforehand) so the 1.5-hour window covers the whole conversation.
Privacy & discretion
Is my data private and secure?›
All data is transmitted over HTTPS and stored encrypted at rest. We're a small company, with no interest in selling your data to third parties, and we do not use your interview content to train AI models. Your screenshots and answers are processed by Anthropic's Claude API, as well as OpenAi's API, under their privacy policy; they similarly do not train on API inputs.
Do you store my screenshots or interview content?›
Screenshots are sent to Claude for processing and are not permanently stored on our servers. Session metadata (start/end time, usage counts) is stored on your account for billing purposes. We don't build a library of your interview questions or answers.
How do I request deletion of my data?›
You can delete your account and all associated data at any time from Settings → Delete account. If you have a specific data request or a question about how your information is handled, contact our privacy team and we'll respond within 30 days.
How we compare
Why is InterviewWise cheaper than the alternatives?›
Because theyre overcharging. We keep it simple: one flat £15/month for unlimited access, or pay-per-session packs if you interview less often. No stacked tiers, no premium "stealth mode" upsell, and no four-figure annual commitments.
Billing & plans
Is there a free trial? Is InterviewWise free?›
Yes. Every new account gets a free 10-minute trial session so you can see the product working for real before you pay anything. After the trial you choose a paid plan to continue. There is no credit card required to sign up.
How much does it cost?›
We offer a monthly subscription as well as pay-per-session packs for users who interview less frequently. See the full breakdown on our pricing page.
Can I cancel anytime, and do you offer refunds?›
Yes, you can cancel your subscription at any time from your account settings. No questions asked, no cancellation fee. If you have a billing issue, get in touch and we'll sort it out.
What happens when I run out of sessions?›
You can top up at any time by purchasing a session pack from the pricing page. Sessions are added to your account instantly after payment, so there's no gap in availability before your next interview.
Do you have a referral programme?›
Yes! When someone signs up using your unique referral link, both of you earn a discount on your next purchase. Visit your referral page to grab your link and see how many friends you've referred.
Why do I need to add a card to claim my free referral session?›
The intro session is one of InterviewWise's main costs - so it's unfortunately also the part bots and fake sign-ups target most. Verifying a card lets us confirm there's a real person behind the account before we hand out the reward, which keeps the referral programme sustainable and the payouts fair for everyone actually referring friends. You won't be charged anything: the card is for verification only, and your free session is applied automatically.
Support
Can I talk to customer support?›
Absolutely. Get in touch and we'll get back to you as quickly as possible. We're a small team and we genuinely care about helping you succeed in your interviews.