/* ===== Support / Troubleshooting ===== */

:root {
  --support-danger: #F26D6D;
  --support-danger-line: rgba(242,109,109,.32);
  --support-danger-soft: rgba(242,109,109,.08);
  --support-note: #E8B04B;
  --support-note-line: rgba(232,176,75,.30);
  --support-note-soft: rgba(232,176,75,.08);
}

.support-main {
  flex: 1;
  padding: 40px max(20px, 3vw) 80px;
  max-width: 960px;
  margin: 0 auto;
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: 28px;
}

/* ── Header ── */
.support-hero {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 8px 0 4px;
}
.support-kicker {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--text-3);
}
.support-hero h1 {
  font-family: 'Space Grotesk', sans-serif;
  font-size: clamp(28px, 4.5vw, 38px);
  font-weight: 600;
  letter-spacing: -0.02em;
  color: var(--text);
  line-height: 1.15;
}
.support-sub {
  font-size: 15px;
  color: var(--text-2);
  max-width: 560px;
  line-height: 1.6;
}

/* ── System check panel ── */
.check-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 18px 20px 20px;
}
.check-hd {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
  flex-wrap: wrap;
}
.check-hd-left { display: flex; flex-direction: column; gap: 3px; }
.check-title {
  font-family: 'Space Grotesk', sans-serif;
  font-size: 17px;
  font-weight: 600;
  color: var(--text);
}
.check-subline {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11.5px;
  color: var(--text-3);
}
.diag-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--btn-bg);
  border: none;
  border-radius: 9px;
  color: var(--btn-text);
  cursor: pointer;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  padding: 10px 18px;
  transition: transform .15s, box-shadow .15s;
}
.diag-btn:hover:not(:disabled) { transform: translateY(-1px); box-shadow: 0 8px 22px rgba(255,255,255,.14); }
[data-theme="light"] .diag-btn:hover:not(:disabled) { box-shadow: 0 8px 22px rgba(0,0,0,.18); }
.diag-btn:disabled { cursor: default; opacity: .75; transform: none; box-shadow: none; }
.diag-btn svg.spinning { animation: support-spin 1s linear infinite; }
@keyframes support-spin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) {
  .diag-btn svg.spinning { animation: none; }
}

.check-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.check-row {
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--card-inset);
  border: 1px solid var(--line-strong);
  border-radius: 12px;
  padding: 11px 14px;
  transition: border-color .2s, background .2s;
}

.check-icon-tile {
  flex: none;
  width: 36px;
  height: 36px;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(255,255,255,.04);
  border: 1px solid var(--line-strong);
  color: var(--text-3);
  transition: color .2s, border-color .2s, background .2s;
}

.check-info { flex: 1; min-width: 0; }
.check-label {
  font-family: 'Hanken Grotesk', sans-serif;
  font-size: 13.5px;
  font-weight: 600;
  color: var(--text);
}
.check-status {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--text-3);
  margin-top: 2px;
}

#check-ext .check-status { display: inline; }
.check-hint {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10.5px;
  color: var(--text-3);
}
.check-hint kbd {
  display: inline-block;
  font-family: inherit;
  font-size: 10px;
  line-height: 1;
  padding: 1px 5px 2px;
  border: 1px solid var(--border, #3a3a3a);
  border-radius: 4px;
  background: var(--surface-2, rgba(255,255,255,.06));
  color: var(--text-2, #bbb);
}

.check-actions { flex: none; display: flex; align-items: center; }

.check-fix-link {
  flex: none;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-3);
  text-decoration: none;
  display: none;
  white-space: nowrap;
}
.check-fix-link:hover { color: var(--text-1); }

.check-connect-btn {
  flex: none;
  background: var(--accent-soft);
  border: 1px solid var(--accent-line);
  border-radius: 7px;
  color: var(--accent);
  cursor: pointer;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  font-weight: 700;
  padding: 5px 10px;
  white-space: nowrap;
  transition: border-color .15s, background .15s;
}
.check-connect-btn:hover:not(:disabled) { border-color: var(--accent); }
.check-connect-btn:disabled { opacity: .6; cursor: default; }

/* Status states */
.check-row.ok .check-icon-tile {
  color: var(--accent);
  background: rgba(198,242,78,.16);
  border-color: var(--accent-line);
}
.check-row.ok .check-status { color: var(--accent); }

.check-row.bad {
  border-color: var(--support-danger-line);
}
.check-row.bad .check-icon-tile {
  color: var(--support-danger);
  background: rgba(242,109,109,.16);
  border-color: var(--support-danger-line);
}
.check-row.bad .check-status { color: var(--support-danger); }
.check-row.bad .check-fix-link { display: inline-flex; }

.check-row.warn {
  border-color: rgba(251,146,60,.35);
}
.check-row.warn .check-icon-tile {
  color: #fb923c;
  background: rgba(251,146,60,.16);
  border-color: rgba(251,146,60,.35);
}
.check-row.warn .check-status { color: #fb923c; }

/* Mic and replay checks always offer a fix link, not just on failure */
#check-mic .check-fix-link,
#check-replay .check-fix-link { display: inline-flex; }

/* ── Filter bar ── */
.filter-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}
.filter-pills { display: flex; flex-wrap: wrap; gap: 8px; }
.filter-pill {
  background: var(--card-inset);
  border: 1px solid var(--line-strong);
  border-radius: 20px;
  color: var(--text-2);
  cursor: pointer;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.03em;
  padding: 6px 14px;
  transition: border-color .15s, color .15s, background .15s;
  white-space: nowrap;
}
.filter-pill:hover { border-color: var(--accent); color: var(--text-1); }
.filter-pill.active {
  background: var(--accent-soft);
  border-color: var(--accent);
  color: var(--accent);
}
.filter-count {
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  color: var(--text-3);
  white-space: nowrap;
}

/* ── Accordion ── */
.issue-list { display: flex; flex-direction: column; gap: 10px; }

.issue-item {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 14px;
  overflow: hidden;
  transition: border-color .15s;
  scroll-margin-top: 100px;
}
.issue-item.open { border-color: var(--line-strong); }

.issue-row {
  width: 100%;
  display: flex;
  align-items: flex-start;
  gap: 16px;
  padding: 18px 20px;
  background: none;
  border: none;
  text-align: left;
  cursor: pointer;
  color: inherit;
  font: inherit;
}

.issue-num {
  flex: none;
  width: 36px;
  height: 36px;
  border-radius: 10px;
  background: var(--accent-soft);
  border: 1px solid var(--accent-line);
  color: var(--accent);
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}

.issue-main { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 5px; }
.issue-title-row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.issue-title {
  font-family: 'Space Grotesk', sans-serif;
  font-size: 15.5px;
  font-weight: 600;
  color: var(--text);
}
.issue-pill {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9.5px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-3);
  background: rgba(255,255,255,.04);
  border: 1px solid var(--line-strong);
  border-radius: 999px;
  padding: 2px 9px;
}
.issue-symptom { font-size: 13.5px; color: var(--text-2); line-height: 1.5; }

.issue-chevron {
  flex: none;
  margin-top: 6px;
  color: var(--text-3);
  transition: transform .2s ease, color .15s;
}
.issue-item.open .issue-chevron { transform: rotate(180deg); color: var(--accent); }

.issue-body {
  max-height: 0;
  overflow: hidden;
  transition: max-height .25s ease;
}
.issue-item.open .issue-body { max-height: 800px; }

.issue-body > * { padding: 0 20px; }
.issue-body .issue-why { padding-top: 2px; padding-bottom: 12px; }
.issue-why {
  font-size: 13.5px;
  color: var(--text-2);
  line-height: 1.65;
  border-top: 1px solid var(--line);
  padding-top: 14px !important;
}

.issue-connect-btn {
  display: inline-flex;
  align-items: center;
  background: var(--accent-soft);
  border: 1px solid var(--accent-line);
  border-radius: 9px;
  color: var(--accent);
  cursor: pointer;
  font-family: 'Hanken Grotesk', sans-serif;
  font-size: 13px;
  font-weight: 600;
  padding: 10px 18px;
  margin: 4px 0 16px 20px;
  transition: border-color .15s, background .15s;
}
.issue-connect-btn:hover:not(:disabled) { border-color: var(--accent); background: rgba(198,242,78,.12); }
.issue-connect-btn:disabled { opacity: .6; cursor: default; }

.issue-fix {
  counter-reset: fix;
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 9px;
  padding-bottom: 14px;
}
.issue-fix li {
  position: relative;
  padding-left: 28px !important;
  font-size: 13.5px;
  color: var(--text-2);
  line-height: 1.6;
}
.issue-fix li::before {
  counter-increment: fix;
  content: counter(fix);
  position: absolute;
  left: 0;
  top: 1px;
  width: 19px;
  height: 19px;
  border-radius: 6px;
  background: var(--accent-soft);
  border: 1px solid var(--accent-line);
  color: var(--accent);
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}
.issue-fix code {
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  background: var(--card-inset);
  border: 1px solid var(--line-strong);
  border-radius: 5px;
  padding: 1px 6px;
}
.copy-chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  background: var(--card-inset);
  border: 1px solid var(--line-strong);
  border-radius: 5px;
  padding: 1px 6px;
  cursor: pointer;
  transition: border-color .15s, background .15s;
}
.copy-chip:hover { border-color: var(--accent); }
.copy-chip svg { flex: none; opacity: .7; }
.copy-chip.copied svg { opacity: 1; color: var(--accent); }
/* Shown instead of "Copied!" when the extension hasn't answered — clicking should
   never look like a no-op, even when there's nothing to copy yet. */
.copy-chip.copy-chip-warn { border-color: var(--danger); color: var(--danger); }
.copy-chip.copy-chip-warn svg { opacity: 1; color: var(--danger); }
.issue-fix a, .issue-why a { color: var(--accent); text-decoration: none; }
.issue-fix a:hover, .issue-why a:hover { opacity: .8; }

.issue-note {
  font-size: 12.5px;
  color: var(--support-note);
  background: var(--support-note-soft);
  border: 1px solid var(--support-note-line);
  border-radius: 10px;
  padding: 10px 14px !important;
  margin: 0 20px 16px;
  line-height: 1.55;
}
.issue-note strong { color: var(--support-note); }

/* ── Still stuck CTA ── */
.stuck-card {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 14px;
  background: radial-gradient(520px 260px at 4% 0%, var(--accent-soft), var(--card) 55%);
  border: 1px solid var(--accent-line);
  border-radius: 20px;
  padding: 30px 32px;
}
.stuck-title {
  font-family: 'Space Grotesk', sans-serif;
  font-size: 21px;
  font-weight: 700;
  color: var(--text);
}
.stuck-sub { font-size: 14px; color: var(--text-2); line-height: 1.6; max-width: 640px; }
.stuck-btn {
  flex: none;
  background: var(--accent);
  color: var(--btn-text);
  border-radius: 9px;
  padding: 12px 22px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  text-decoration: none;
  transition: transform .15s, box-shadow .15s;
  white-space: nowrap;
}
.stuck-btn:hover { transform: translateY(-1px); box-shadow: 0 10px 26px rgba(198,242,78,.25); }
[data-theme="light"] .stuck-btn:hover { box-shadow: 0 10px 26px rgba(63,98,18,.28); }

/* ── Responsive ── */
@media (max-width: 640px) {
  .check-grid { grid-template-columns: 1fr; }
  .support-main { padding: 24px 16px 60px; }
  .issue-body > * { padding-left: 16px; padding-right: 16px; }
  .issue-note { margin-left: 16px; margin-right: 16px; }
  .issue-row { padding: 16px; gap: 12px; }
  .stuck-card { padding: 24px 20px; }
}